Roanoke, VA 24012
Objective:
To continue to utilize/transfer my knowledge, skills and abilities within an administrative or like field by a part-time work-at-home opportunity with a dynamic business where contributions could result in a long-term association.
Qualifications:
Interpersonal, communication, and teamwork skills.
Thorough knowledge of professional secretarial skills in various office environments.
Utilize efficient and courteous customer service in both retail and business settings.
Organized maintain accurate, up to date comprehensive and confidential files and records.
Coordinate and manage multiple priorities and projects on a timely basis.
Reconcile and balance daily transactions.
Process Accounts Payable/Receivable
Record keeping, newsletter development, preparation and distribution.
Knowledge and proficient use of office procedures and equipment.
Mature judgment, discretion, and experience.
Cash handling, petty cash, daily cash reports.
Internet Savvy
Calender/Schedule Management
Proficient with PC packages using standard MS and customized software packages.
Education:
1987 - 2004 New River Community College, Dublin, VA
Majored in Business Administration and formally General Studies.
College education is approximate to sophomore level.
Previously maintained working full-time while also running a household and at times, working part-time.
Completed relevant coursework: Introduction to Business, Oral/Written Communications, Typewriting, Concepts of Personal and Community Health, College Composition III, Psychology, Sociology, Microcomputer Office Applications in Business, and Microcomputer Office Applications I
Have great English-language skills both verbal and written.
Experience:
Current: Freelance/Independent Contractor Roanoke, VA
Various...
Brand Ambassador/Event Specialist/Promotions/Demonstrator
Monet Minerals Makeup Affiliate
Country Charms Scents Affiliate
Online Research & Assistance
Blogger/Writer
Virtual Assistant/Office Services
Social Media
3/2007 - 7/4/07 Commercial Tire Systems LLC Salem, VA
Office Manager
Coordinate all office activities.
Process Accounts Payable/Accounts Receivable timely with no billing errors.
Monitor and Implement Collections as necessary.
Reconciled and balanced daily transactions.
Managed and submitted daily transaction totals to home office, with 100% accuracy rate.
Assist/Perform Human Resource and Assist/Perform Payroll functions.
Comply with government regulations & maintain sales/federal tax-exempt certificates.
Set-up new-hire, DOT & Random testing.
Ensure efficient internal operations pertaining to all accounting.
Performed filing, faxing, copying, and word processing. Created and maintained spreadsheets.
4/2004-11/2005 Pembroke Mgmt, Inc. PHA Blacksburg, VA
Administrative Housing Agent Assistant
Evaluated, screened preliminary applications & maintained waiting list.
Determining & re-determining eligibility for program participants.
Scheduling, rescheduling & maintaining appointments.
Completed annual and interim re-exams involving gross income, medical expenses, assets and rent calculation.
Data Base Management Housing Computer Software Program.
Obtain and maintain up-to-date verifications.
Perform Housing Quality Standards Inspections out in the field.
Maintain, create, and coordinate various forms and documents pertaining to cases.
Work closely with clients while maintaining professionalism and confidentially.
Perform all general office duties to include, but not limited to: faxing, copying, phones, and word processing.
11/2003 - 4/2004 Duncan Automotive Management Christiansburg, VA
Administrative Assistant
Provided administrative support to management team.
Created and maintained spreadsheets for various records and reports.
Carried out data entry, bookkeeping, daily billings, invoicing, and office supply inventory control.
Organized lodging for executives and/or visitors.
Assisted with coordinating conferences, including arranging catering and business equipment set up.
Maintained company employee database.
Assisted with monthly financial reports, and maintained daily dealership profit reports by collection of sales figures & data from all stores.
Layout, production & distribution of company newsletter.
Purchasing of Automotive and office supplies.
Accounts Payable/Receivable using Quick Books Pro
ADP (Automated Data Processing Program)
Performed filing, faxing, copying, and word processing, as well as record and attend daily management briefings.
10/1994 - 3/2003 UFP-formally Shoffner Industries Inc. Pearisburg, VA
Administrative Assistant
Encouraged employees in reaching their personal and production goals.
Provided administrative support to management and sales.
Developed/maintained cooperative relationships with fellow employees, management, sales and customers.
Performed day-to-day administrative tasks such as maintaining information files and processing paperwork.
Communicated, provided and maintained excellent customer service to implement any schedule changes, ensure proper delivery instructions are followed and/or delivered in a timely, efficient manner.
Maintained employee files, insurance, DOT Records, and misc. records.
Organized and executed new hire orientation and paperwork.
Office:
Professionalism, knowledge, skills, proficiency and efficiency in all administrative clerical and secretarial procedures within a variety of office environments.
Accounting:
Accounts Receivable/Payable, Quick Books Pro, Invoicing and Production Reports, Payroll Functions, Petty Cash, Bank Deposits and Reconciliations, and collections monitoring and activity.
Organized:
I am organized and self-motivated in my tasks and responsibilities assigned to me by utilizing the Outlook Calendar and Tasks tools, along with self-prioritizing my daily activities. This helps me to do my work effectively and efficiently.
Communication Skill:
I have great oral and written English-language skills, and have even completed such courses as Oral/Written Communication with an –A- average. I am a mature and very compassionate and humane person.
Computer/Keyboarding Skill:
Windows 98-ME-XP-VISTA, MS Office, Power Point, Access, Publisher, Excel, Outlook, Roxio Vista Photo Suite, Quick Books Pro, usage of Internet Explorer/Internet Savvy and more. Have a great accurate typing speed of 55 wpm depending/based upon on whether projects call for more accuracy, speed or both. Create letters, newsletters, memos, bulletins, reports, records, brochures, etc. In addition, in my spare time, I created and currently run, maintain and operate two blogs/webpages, a resource website (for both state & local needs), and in addition maintain a myspace page for my site.
Accomplishments:
Achieved Most Valuable Player (Employee of the Year) Award 2001, awarded/maintained perfect attendance awards for several years, participated in various secretarial/clerical seminars such as: Strawberry
Communications -Telephone/Customer Etiquette, Quick Books Pro Seminar, Professional Secretaries Seminar, etc., Housing Rent Calculation Program, Housing Quality Standards Inspections Seminar, etc. I have also worked in such areas part-time as a sales associate, speedway concession worker, beauty consultant, travel consultant, and writer (as a hobby).
“I’m not perfect, no one is, but I strive to be the best I can. My belief is, it shouldn’t matter where you came from or what you’ve been through, who you know or don’t know; it’s where you plan to go, and who you’re planning to get to know that counts. Always try to look to a great future. And although money and education certainly help one to excel, remember some of the most successful people in the U.S. didn’t have a college education or come from wealth. Everyone deserves a chance no matter what the circumstance; likewise, everyone needs to believe in and pursue their dreams and goals; no matter what roadblocks you may face in life.”
